Refund policy
SEQUELLER – Refund & Return Policy
Last Updated: Oct 11, 2026
We want you to be satisfied with your purchase from SEQUELLER. This Refund & Return Policy explains the conditions under which products may be returned and refunds may be issued.
Return Eligibility
Items may be returned within 30 days of delivery if they are:
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Unused
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In their original packaging
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In resalable condition
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Accompanied by proof of purchase
Items that do not meet these conditions may not be eligible for a return or refund.
Non-Returnable Items
The following items are generally not eligible for return:
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Installed auto parts
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Electrical components that have been used
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Special-order items
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Clearance items
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Gift cards
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
Please provide photographs of the item and, where applicable, the packaging and shipping label so we can review the issue and determine the appropriate resolution.
Refunds
Once your returned item has been received and inspected:
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Approved refunds will be issued to the original payment method.
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Refund processing usually takes 5–10 business days after approval.
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The time required for the refund to appear in your account may vary depending on your bank or payment provider.
Return Shipping
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Customers are responsible for return shipping costs unless the return is due to an error on our part, such as receiving an incorrect or damaged item.
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If the return is caused by an error on our part, we will provide appropriate return instructions.
Contact Us
If you have questions about a return or refund, please contact us:
SEQUELLER
Address:
17012 Sugar Hollow Ln
Fontana, CA 92336
United States
Email:
ajayajaychat331@gmail.com
Phone:
+1 (909) 884-3627