Shipping Policy

At SEQUELLER, we work hard to make sure your order is processed and delivered safely and efficiently.

Order Processing

Orders are typically processed within 1–3 business days after payment is successfully received. Orders placed on weekends or holidays will be processed on the next business day.

Once your order has shipped, you will receive a confirmation email with tracking information when available.

Shipping Times

Estimated delivery times may vary depending on your location and the shipping method selected at checkout.

• Standard Shipping: 5–10 business days
• Express Shipping: 3–7 business days, where available

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to weather, carrier issues, customs, holidays, or other circumstances outside our control.

Shipping Costs

Shipping charges are calculated and displayed at checkout based on your delivery address, order size, and available shipping method.

From time to time, SEQUELLER may offer promotional free-shipping options. Any applicable offer will be clearly displayed on our website.

Order Tracking

When tracking information is available, it will be sent to the email address provided during checkout. Please allow some time for tracking information to become active after your order has shipped.

Incorrect or Incomplete Address

Please make sure your shipping information is accurate before completing your purchase. SEQUELLER is not responsible for delays or additional shipping costs caused by an incorrect or incomplete address provided by the customer.

If you notice an error in your shipping information, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee that an address can be changed after an order has been processed.

Lost, Damaged, or Missing Packages

If your package appears to be lost, damaged, or has been marked as delivered but you cannot locate it, please contact us so we can assist you.

We may need to work with the shipping carrier to investigate the issue. Please keep your order and tracking information available when contacting us.

International Shipping

If international shipping is available for your order, additional customs duties, taxes, or fees may apply depending on the destination country. These charges are the responsibility of the customer unless otherwise stated at checkout.

Contact Us

If you have any questions about our shipping policy or your order, please contact us using the information below:

Email: ajayajaychat331@gmail.com

Phone: +1 909-877-7351 

Address: 17012 Sugar Hollow Ln, Fontana, CA 92336

We are happy to assist you with any questions or concerns regarding your order and shipping.

SEQUELLER — Quality products, reliable service, and a better shopping experience.